Timely, responsive, professional service...exactly what we wanted in a property management company.
Thorough, responsive, and very clear and forthright about "issues" between your client as well as your tenant. I trust that you have the best interest for your client as it will further increase your business for future acquisitions.
You handle the residents issues quickly and always keep me informed on issues with my property. This is exactly what I needed. Thank you.
Very professional, competent and consistent property management service ! Thank you!
You have found tenants for me VERY quickly. You also seem to have reliable maintenance staff who have been very helpful in fixing things. Thank you!
I wanted to take a minute and tell you about the great service All
County Cumberland has provided to me as my property management
company. About a year ago, I purchased a home that I needed to rent
out for about a year while I was not in town. I contacted All County
and was helped by Carmen Johnson. The initial appointment was set the
day after I contacted them and the process was seamless and easy.
Carmen did a great job of explaining the responsibilities of both me
and the future tenants. That afternoon, there was a sign in the yard
and by the next day, the house was “live” on FMLS and about ½ a dozen
different websites. A couple of days later, Carmen called to let me
know that there had been about 20 showings on the house and they had 3
approved applications for my review. She helped me select the most
qualified tenant and they were moved in within 10 days of our initial
meeting. During the next 10 months, there was only one service call
that I needed to deal with, everything else “just taken care of” by
All County. The tenants paid rent on time and my rental income was
deposited every month as promised in the landlord/management
agreement. In the 10th month of the lease, I found out that I would
be returning home early and since I did not want my Texas household
items to be put in storage, I contacted Carmen about terminating the
lease early, with the concurrence of the tenants. She discussed this
with the tenants and even arranged to get the security deposit back
early to help facilitate acquiring a new home for the tenants. Within
3 days of me asking about this possibility, she had inspected the
house, issued a refund and had an agreement with the tenants to
terminate early. I have had nothing but great experiences with All
County and highly recommend them for your management needs. The
amazing thing is that the management fee is one of the cheapest that
can be found, but the value is outstanding! I would like to thank
Carmen and all the fine folks at All County for managing my property
in a most professional manner.