You have found tenants for me VERY quickly. You also seem to have reliable maintenance staff who have been very helpful in fixing things. Thank you!
You respond quickly to requests for repairs or maintenance. You don't nit-pic us with non-essential requests.
All County Cumberland team has amazing work ethic, great attention to detail, and a huge sense of urgency, especially when it comes to your home. Steven Small is very accessible and attentive to my needs and concerns and works to resolve problems quickly!
I have been leasing a property through All County Cumberland property management for over 3 years now, Carmen is my property manager. She is very detailed and very responsive to all of my needs and I love my home. I would definitely continue to recommend her services to anyone looking to rent from a great management company
My husband and I were looking for a rental in the downtown area with very little time to find something. My husband stumbled on All County Cumberland he told them exactly what we were looking for and the agent Carmen, was very professional and she had a great spirit. Within a couple of days we were in our loft in the downtown area. We have now been here for two years with not one issue at all. We are able to pay our rental online from the comfort of our home and the staff is always willing to help us with any of our needs. We have rented from Agencies before in the past and it has been a nightmare, this time around has been nothing but peace and professionalism. Thank you All County Cumberland.
Mr & Mrs Jackson
Seriously, I cannot write enough positive remarks about All County Cumberland Properties. My fiancé and I moved to the Atlanta area from the Midwest and this company has been beyond accommodating to us during our move. We found the most gorgeous condo and All County helped make it feel like even more of a home when we moved in. They are flexible and professional as well as compassionate. We have been working directly with Steven and Ramona and WOW! We cannot praise their professionalism and kindness enough. Ramona has been so helpful with logistical issues and Steve has been incredibly compassionate with helping us feel welcome in Atlanta (he even wrote us an email to make sure we are doing okay when we moved in :) I would recommend this company to ANYONE looking for a highly trained professional staff to work with.
I wanted to take a minute and tell you about the great service All
County Cumberland has provided to me as my property management
company. About a year ago, I purchased a home that I needed to rent
out for about a year while I was not in town. I contacted All County
and was helped by Carmen Johnson. The initial appointment was set the
day after I contacted them and the process was seamless and easy.
Carmen did a great job of explaining the responsibilities of both me
and the future tenants. That afternoon, there was a sign in the yard
and by the next day, the house was “live” on FMLS and about ½ a dozen
different websites. A couple of days later, Carmen called to let me
know that there had been about 20 showings on the house and they had 3
approved applications for my review. She helped me select the most
qualified tenant and they were moved in within 10 days of our initial
meeting. During the next 10 months, there was only one service call
that I needed to deal with, everything else “just taken care of” by
All County. The tenants paid rent on time and my rental income was
deposited every month as promised in the landlord/management
agreement. In the 10th month of the lease, I found out that I would
be returning home early and since I did not want my Texas household
items to be put in storage, I contacted Carmen about terminating the
lease early, with the concurrence of the tenants. She discussed this
with the tenants and even arranged to get the security deposit back
early to help facilitate acquiring a new home for the tenants. Within
3 days of me asking about this possibility, she had inspected the
house, issued a refund and had an agreement with the tenants to
terminate early. I have had nothing but great experiences with All
County and highly recommend them for your management needs. The
amazing thing is that the management fee is one of the cheapest that
can be found, but the value is outstanding! I would like to thank
Carmen and all the fine folks at All County for managing my property
in a most professional manner.
My experience with All County Cumberland has been a wonderful experience from the beginning to the end. I was looking for a house to rent and came across one online that I simply loved, after contacting the listing agent by the name of Carmen Johnson, the rest was a piece of cake, She showed me the house, I filled out the application, and she literally had me approved within hours of filling out the application even in spite of my credit issues. Once I moved into the property, I was able to pay my rent online & file work orders as well and I was always contacted the very next day. The staff at All County Cumberland is very friendly and they make it very easy and convenient to do business with. I would highly recommend this company for all of your housing needs.